By far the best hotel I have stayed in Africa, from the time we arrived till the time we left, we were treated like royalty. Service was beyond efficient , food was amazing .Tour providers were so helpful and we were happy we chose Vic falls as a holiday destination. The beautiful views of zebras and giraffe walking past our room and at breakfast, as well as the mist from the falls was breathtaking. we also enjoyed the spa as well as we overlooked the River. I cant fault this hotel at all . EVERY single person we encountered was friendly and polite. World Class service! Hotel was always neat and clean, rooms were immaculate, the use of the App whilst on the resort was so efficient , I would just ask a question and someone would be at my door in less than 10 minutes with whatever I requested. It was a really good way of communication instead of calling reception all the time. If we were late for a tour , there was a buggy waiting for us outside our room. Everything was thought out prior. amazing stay, would do it again, Made my 40th Birthday memorable.
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